An image of the Tulsa skyline.

Account Executive

*Location: Tulsa, OK.  This is a remote position for those already in Tulsa, OK or willing to relocate to Tulsa, OK.**

Our company is on a mission to power the next generation of fleet operations, driven by data & AI. While over 70% of goods in the United States are transported by trucks, fleets face massive challenges in the transition from the manual operations of diesel-powered fleets of today to the autonomous, connected, sustainable fleets of tomorrow.

At our company, we enable and accelerate the transition to Fleet 4.0 – data driven, AI-based, and sustainable fleet operations. This is a unique opportunity to join an early-stage, well-funded startup and grow with us as we power the future of fleets. Our team is strong and experienced, with a passion for excellence and solving complex problems. We currently work with Fortune 500 Enterprise fleets, telematic companies, OEMs & Tier 1 suppliers, and are backed by strategic investors in the mobility industry.

What we are looking for

We thrive when our people thrive. To put our products and solutions into the hands of fleet managers, we need an experienced professional who knows how to bridge the worlds of AI and enterprise fleets. We are currently looking for our first US-based account executive to be the leading force that fuels our growing client relationships in our North American market.

The ideal person will have proven experience in finding and growing relationships in the fleet industry, and ensuring customer satisfaction within your accounts. You’ll be a proactive and curious member of our growing revenue team, identifying growth opportunities for clients before they identify a need or gap for themselves.

Objectives of this role

  • Work closely with our CEO and COO to identify, pitch, and close new fleet accounts in the US market
  • Own day-to-day relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
  • Establish a trusted and strategic advisor relationship to help drive continuous value of our products and services
  • Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the product team, to engage our customers
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
  • Maintain existing customer success metrics and data as directed

Responsibilities

  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
  • Facilitate interaction and workflow between project team members, including internal and external stakeholders
  • Collaborate, problem-solve, and/or strategize upcoming client meetings with leadership
  • Prepare necessary slides or data points for client to demonstrate performance of system; analyze trends and identify areas of improvement
  • Work with the data team to synthesize results and develop case studies

Required Skills and Qualifications

  • Bachelor’s degree in business or a related discipline
  • 3-5 years of customer-facing experience reporting directly to upper management (sales, account management, customer success, or customer-facing project management)
  • Experience in a fast-growing SaaS company, preferably in the fleet / transport / logistics industries
  • Ability to manage multiple accounts while seeking new opportunities
  • Ability to understand client needs, and negotiate costs and services
  • Outstanding verbal and written communication and project management skills
  • Obsessed with the details that make the difference
  • Comfortable working across multiple teams in a deadline-driven environment
  • Active team player, self-starter, and multitasker who can quickly adjust priorities
  • Working knowledge of CRMs (Hubspot) and project management tools (Monday.com)
  • Willingness to travel as needed to meet with clients and prospects

Preferred Qualifications

  • Master’s degree
  • Experience in an early stage startup / hyper-growth environment
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